Lead Management and Conversion

  • Do Q and A Sites Help You Attract New Customers

    Posted January 4, 2010 By in Lead Management and Conversion With | 1 Comment

    Looking for ways to build your network and your reputation with your target audience in order to attract new business opportunities?  (Silly question, I know…sorry.)

    Well, the ‘low tech’ way to do this has been local networking events and speaking at various professional group events – but the ‘high tech’ social media approach is Q&A sites like those found on LinkedIn, MarketingProfs, Yahoo! and Answers.com.

    But is it worth your time?

    Almost 53% of companies responding to a recent Business.com study claim to participate in LinkedIn Answers – but when it came to measuring performance, LinkedIn Answers had ‘…the lowest top two box score.’

    So if offering free advice to potential clients is an approach you want to test, where should you try it out online?

    Based on the report, MarketingProfs Knowhow Exchange is the place – more than 57% of the respondents using this Q&A site report that their business has been impacted by their participation on this site.

    What’s your goal and who is your target?

    If you are unfamiliar with either LinkedIn Answers or MarketingProfs Knowhow Exchange, I suggest you check them out because they are very different from each other.

    MarketingProfs seems to attract a small business/sole proprietorship audience whereas LinkedIn is all over the board (though in this recession, it seems to attract the same audience).  The topics are more practical and personal advice at MarketingProfs, whereas LinkedIn gets a lot more theoretical and controversial.  (A recent question posted on LinkedIn Answers was entitled “Social Media Sucks” and has, so far, garnered almost 1,000 responses.)

    If you are using Q&A Sites for lead generation, you should test them out and see what you get – but don’t be careful because they can zap a lot of your time without any return.

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    patmcgraw
    Pat McGraw founded [mcgraw | marketing] in 1999 in order to provide growth-oriented small businesses with hands-on services that increase sales and marketing performance. In addition to offering coaching, consulting and interim executive solutions to businesses, Pat has taught business and marketing courses at several colleges and universities and is a frequent speaker at conferences around the country.

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  1. [...] there is definitely a trade-off. But I'm sure LinkedIn will protect the large majority of…LinkedIn Answers, MarketingProfs Knowhow Exchange, Wiki AnswersAre question and answer sites worth the effort? Do they help you attract new clients? … Almost 53% [...]

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