Thanks to all of you for making 2011 a fantastic year. May your Christmas be merry, and may your new year be remarkable. And remember to keep calling whenever I can be of assistance.
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Merry Christmas & Happy New Year
Posted December 25, 2011 By patmcgraw in Brand With | No Comments -
Fedex Delivery Thrown Over Fence – Now What?
Posted December 21, 2011 By patmcgraw in Brand, Customer Experience, Retention and Loyalty, Strategy With | No CommentsNot a good day to be the head of media relations at FedEx…but what is the right ‘next step’? What direction would you go if you were the person in-charge of handling this one? Here’s how the Internet is helping spread this story around the world. The video has reportedly generated more than 1 million …
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Got Nothing to Say? Say it in an Email!
Posted October 26, 2011 By patmcgraw in Brand, Lead Generation, Lead Management and Conversion, Retention and Loyalty With | No CommentsSales a little sluggish? Got nothing new to say? Why not push out yet another email with the same tired offer to the same unresponsive audience and expect different results?! After all, email is free, right? If you’re starting to think about Q4 and your focus is on pushing more email out to your audience…might …
