So here is the official apology-what’s your reaction? (Check out the comments posted on YouTube with the video…and if you happened to somehow miss the original story, check out my earlier post that includes the video.) Was YouTube the right channel? Should it be the only channel to deliver the message? (Check out Fedex.com …
Not a good day to be the head of media relations at FedEx…but what is the right ‘next step’? What direction would you go if you were the person in-charge of handling this one? Here’s how the Internet is helping spread this story around the world. The video has reportedly generated more than 1 million …
